Customer Service

Arbella Mutual Insurance Co.**
	Payment Address	Billing Telephone	Company Website
PERSONAL INSURANCE	PO Box 4033 Woburn, MA 01888-4033	(617)328-2800	Arbella
BUSINESS INSURANCE	Same as above	Same as above	Same as above
**EFT Billing Available
Andover Companies (Merrimack Mutual)
	Payment Address	Billing Telephone	Company Website
PERSONAL INSURANCE	PO Box 1983 Andover, MA 01810-0983	(978)475-3300	Andover
BUSINESS INSURANCE	Same as above	Same as above	Same as above

Commerce Insurance Co.**
	Payment Address	Billing Telephone	Company Website
PERSONAL INSURANCE	Attn: Direct Bill Payment 11 Gore Rd. Webster, MA 01570	(800)922-8276 Select '2' for Billing	Commerce
BUSINESS INSURANCE	Same as above	Same as above	Same as above
**EFT Billing Available
Main Street American Group (National Grange Mutual) Co.**
	Payment Address	Billing Telephone	Company Website
PERSONAL INSURANCE	PO Box 2004 Keene, NH 03431	(800)611-0958	Main Street American
BUSINESS INSURANCE	Same as above	Same as above	Same as above
**EFT Billing Available
Premier Insurance Company **
	Payment Address	Billing Telephone	Company Website
PERSONAL INSURANCE	Remittance Center One Tower Square Hartford, CT 06183-1001	(508)-751-4200	Premier

**EFT Billing Available
Travelers Insurance Company **
	Payment Address	Billing Telephone	Company Website
PERSONAL INSURANCE	Remittance Center One Tower Square Hartford, CT 06183-1001	(800)550-7716	Travelers
BUSINESS INSURANCE	Same as above	Same as above	Same as above
**EFT Billing Available
Zurich Insurance Company **
	Payment Address	Billing Telephone	Company Website
PERSONAL INSURANCE	8712 Innovation Way Chicago, IL 060682-0087	(800)332-6641	Zurich
BUSINESS INSURANCE	Same as above	Same as above	Same as above
**EFT Billing Available

Report a Claim

To report a claim, call one of our conveniently located offices, Gardner, 978-632-1098, or Fitchburg, 978-345-6306 (Monday—Friday 8:30am—5:00pm) or report it directly to your carrier by calling the toll free number listed on your policy.